How To Make Patients Feel Comfortable
By having a solid process good manners and paying attention to detail you can help keep nerves at bay and make the patient experience a pleasant one.
How to make patients feel comfortable. Providing a friendly and positive atmosphere is the best possible way to make your patients feel more comfortable. Ask your patients about their outlooks attitudes and motivations. The emotional state of medical professionals has been devastated as a result of the covid 19.
Create a welcoming space people spend an average of 21 minutes in the waiting room or more than two hours if it s an emergency department waiting room giving you ample opportunity to roll out the red carpet for your patients. Pay attention to the person s concerns. Reducing patient discomfort and providing a better patient experience can be as easy as using one of these three techniques.
Remember your patient did not go to dental school or hygiene school. Solve two key problems. Here are seven unexpected ways your facility can use an app to help patients and visitors feel more positive.
Explaining your process and what they can expect helps to avoid surprises and helps them feel comfortable. Inside the room patients want to use the bathroom without being seen or heard by visitors. I don t know how to get there and i don t know where to park sure patients and visitors can enter the hospital address into the map navigation app on their smartphones.
Not only will they be excited to see you whenever you enter the room but you will also feel much better. Make eye contact when appropriate and help your patient feel comfortable with you. Ultimately the best way to keep patients feeling safe and comfortable is if you feel that way as well.
If you re about to give a patient an injection or are preparing to draw their blood you might not feel there s much to discuss about the minor procedure. We all feel a little uncomfortable when something is unknown that s just human nature. Show respect and treat each person with compassion and without judgment.